Regular, Part-Time, Non-Exempt
$20 - $30 / hour, plus paid time off (PTO), paid holidays, and cell phone stipend.
Executive Director
N/A
A flexible schedule of 20-29 hours per week. Hours are primarily Monday through Friday during “regular business hours”, but candidates must also have the ability to work night and weekend events.
This is an on-site position at Brannan Center.
Brannan Center is a new, non-profit community space and performing arts venue in Calistoga, the northernmost town of the Napa Valley. The mission of Brannan Center is to empower the greater UpValley community with opportunities to experience community programming and performing arts that celebrate culture and promote vitality in our region.
Following a two-and-a-half year construction project, Brannan Center opened to the public in October 2025 and is a contemporary, multipurpose facility designed to be a gathering place and home to many community groups who do not have adequate facilities for meetings and activities, a home for arts groups throughout the Napa Valley, and a destination for private events such as weddings, quinceañeras, and parties.
In addition to serving as a community center and special event venue, Brannan Center also presents diverse, multidisciplinary arts performances, and produces (or co-produces through partnerships with other organizations) enrichment programs such as classes, workshops, and camps for everyone from children to seniors.
Under the direction of the Executive Director and working closely with Brannan Center’s marketing consultant, the Box Office & Marketing Coordinator will be the primary staff responsible for box office services, and will also provide administrative support to the revenue generating activities of Brannan Center, in particular in the areas of communications coordination, data entry and management, calendar and project management, administrative support to the Executive Director, and marketing content creation. This position is ideal for someone with strong computer/technical skills, excellent customer service skills, and keen attention to detail who wants to be part of growing a new community organization.
Box Office / Ticketing / Membership (40%)
Build and manage events in Neon database, including managing and tracking holds, discounts, and ADA seating.
Answer box office phone, respond to email inquiries, assist customers, and process ticket orders.
• Enter pledges, gifts, and payments received in Neon database. Enter notes, communications records and other information necessary to ensure complete donor records.
• Serve as the primary point of contact for Brannan Center members, sending out welcome packets, answering questions, assisting with ticket purchases, and providing general customer service.
• Maintain clean data in Neon through regular data management, merging of duplicate accounts, and ensuring accounts are regularly updated.
• Prepare weekly sales and donation reports.
• Other box office / ticketing duties, as requested.
Marketing Support (30%)
• Distribute digital assets, posters, news alerts, and information to external partners, including submitting information to calendar listings or events websites.
• Perform website updates including creating new event pages, ensuring content is timely and accurate, and performing basic edits using provided content.
• Support the development of analytics reports by collecting and consolidating data from various sources, including website analytics, social media metrics, and email campaign results to ensure planned campaigns are achieving desired results.
• Ensure communications channels such as lobby display, off-site digital displays, poster box, and others are regularly updated.
• As available when on-site, collect content for social media channels including photos and videos.
• Other marketing duties, as requested.
Development Support (15%)
• Prepare and mail gift acknowledgement letters, including specialized letters for recurring gifts, legacy gift intent, in kind donations, multi-year pledges, and other giving methods.
• Assist with planning and execution of donor stewardship events and receptions, including coordinating food & beverage needs. Assist with event set-up and operations as available.
• Assist in grant research and tracking.
• Support development committee through meeting scheduling, preparation of agendas and other materials, and by taking and disseminating meeting minutes.
• Other development support duties, as requested.
General Administration Support (15%)
• Provide general administrative support to the Executive Director.
• Attend meetings of the Board of Directors and take meeting minutes.
• Attend meetings and participate in organization-wide projects and initiatives as assigned.
• Other general administration duties, as requested.
The ideal candidate will possess the following skills and characteristics:
• Minimum of one (1) year of experience in an administrative position or office setting.
• Strong customer service experience and commitment to providing excellent service.
• Strong computer skills, including proficiency with Google Suite and Microsoft Office products. Strong Excel skills are desirable.
• Experience with data entry systems and reporting. Ability to become an expert in the Neon database system.
• Interest in and/or experience with marketing and/or fundraising.
• Excellent written and verbal communication skills and knowledge of communication principles and practices. Strong writing and editing skills are highly desirable.
• Strong organizational skills with great attention to detail.
• A flexible, collaborative, and team-oriented approach to work.
• A sense of humor. Preferably dry.
• A passion for community and the arts.
Preferred Qualifications
• Previous experience in a box office or point-of-sale setting.
• Knowledge and skill in using social media platforms including Facebook and Instagram.
• Basic graphic design experience with Adobe Creative Suite or Canva.
• Preference for candidates who are bilingual in English and Spanish.
Physical Requirements
• Maintain dexterity, vision and coordination, sufficient to perform essential functions.
• Ability to sit and stand, sometimes for extended periods.
Submit a cover letter and résumé to jobs@brannancenter.org. Applications will be accepted until the position is filled. Three professional references will be requested from finalists. If this posting is still up, the job is still available!
Don’t meet every qualification, but still believe you can make a difference? Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for this role. If much of this job posting describes you, we encourage you to apply.
If you have questions about this position, please email us at jobs@brannancenter.org.
